"coco_boho candles" was established in May 2010. My background is in Art & Design which I studied at University in Manchester. I have always loved scented candles and have always enjoyed indulging in various arts and crafts projects over the years. However, after being continuously disappointed by the tunnelling and poor scent throw from some High Street and major candle brands, I set out to find out how to make my own candles! After about a year of research, experimentation, tweeking and testing I finally felt confident enough to form the "coco_boho" candle company.
I create small batch, hand-poured artisan candles in my kitchen at home in Brighton, East Sussex, UK. All the candles that you purchase have been HANDMADE by myself, and always will be. I use either 100% pure soy, or a soy and vegetable wax mix in all my candles and only add high quality fragrance oil. I also choose the right sized cotton wick to fit the container. This ensures that the candle doesn't tunnel and that there's not lots of leftover wasted wax (if the candle is burnt in accrodance withe the advice on the candle care leaflet.)
Soy wax is a natural, plant based wax which is processed from natural soya bean oil. It produces a clean flame that has less soot & co2 emissions than other waxes, making it an eco-friendly choice for your home. None of the ingredients used, nor any finished product is tested on animals and they are all vegan friendly. Soy wax has a low melting point which is safer and also aids scent throw when burning. Soy wax is easily cleaned with warm soapy water- meaning that once your candle is finished the container can be cleaned out and re-used, or any spills can be easily mopped up.
I have public liability and product insurance so you can buy my candles in confidence.
Coco_boho candles: Victoria McDonald
13 Court Farm Road, Rottingdean, Brighton, East Sussex, BN2 7FL.
TERMS & CONDITIONS: We aim to process and ship your order within 2-3 days of receiving payment. If there are any unexpected issues or delays, or items are out of stock then we will get in touch and you will be able cancel your order at this point should you wish to.
Delivery is within UK only at this point in time, and your package will be sent via Royal Mail Recorded Delivery if it’s under 2kg, or via My Hermes (recorded) if it is over 2kg in weight. Please provide your mobile number so that My Hermes can keep you updated. Signatures are required for both buyer and seller’s peace of mind. You will be send your tracking details as soon as your order has been dispatched.
REFUND POLICY: We refund orders upon the successful receipt of unused and undamaged candles within 28 days. The buyer is responsible for the return postage cost. We issue a full refund of items that have been lost or damaged in the post. Should this occur, please provide us with photographic evidence of the damage and/or your tracking number as soon as possible in order to help us make a claim against the delivery company.